Privacy Policy

Your privacy is important to Promise Pigments. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information: This includes your name, address, phone number, email address, and any other information you provide to us when booking appointments, filling out forms, or communicating with us.
Medical Information: We may collect information about your medical history, allergies, and any other health-related information necessary to provide our services safely and effectively.
Payment Information: When you make payments for our services, we collect payment information such as credit card details. This information is processed securely by our payment processors.
Website Usage Information: We collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To schedule and provide our permanent makeup services, including Brows, Lips, Scalp Micropigmentation, and Paramedical Micropigmentation.
Communication: To communicate with you about appointments, services, promotions, and other updates.
Payment Processing: To process payments for our services.
Improving Our Services: To analyze website usage and customer feedback to improve our services and customer experience.
Legal Compliance: To comply with legal obligations and regulations.

3. How We Share Your Information

We may share your information with:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and IT support.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: Using encryption to protect sensitive information transmitted online.
Secure Storage: Storing your information on secure servers with limited access.
Access Controls: Implementing access controls to restrict access to your information to authorized personnel only.
Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information in certain circumstances.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use cookies for various purposes, including:

Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
Analytics Cookies: These cookies allow us to analyze website usage and improve our services.
Functional Cookies: These cookies enable us to provide enhanced functionality and personalization.
Advertising Cookies: These cookies are used to deliver targeted advertisements based on your interests.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

[Your Clinic Address]

[Your Phone Number]

[Your Email Address]

Effective Date: [Date]